Services
Program & transformation office
One office that runs every change program against the objectives and key results (OKRs) your leadership sets.
An operator changing its systems, fleet or network runs a dozen projects at once, each with a different owner and a different idea of what matters. We run them as one portfolio, measured against key results everyone agreed to.
- Running the transformation office at Great North Airlines and Connect Airlines
- Federal Aviation Administration (FAA) Part 135 and 121, Transport Canada Canadian Aviation Regulations (CAR) 704 and 705
What the office runs
- Objectives and key results
Set with your leadership. Every project has to move a key result, or it waits.
- One portfolio
Every project, request and vendor change in one list, with an owner, a status and its dependencies.
- Delivery cadence
Short sprints across departments, with blockers raised the week they appear.
- Change and adoption
Procedures, training and cutover plans, so a new system is used the day it goes live.
How it works
- 1Agree the objectives and key results with your leadership team
- 2Put every open project and request in one portfolio, each mapped to a key result
- 3Run delivery in short sprints with the department leads who own the work
- 4Report progress against the key results, and re-plan when the business changes
Questions
What is a program and transformation office?
The team that runs your change programs as one portfolio: it sets priorities, tracks delivery across departments and makes sure new systems and procedures are adopted.
How do objectives and key results fit in?
Your leadership sets the objectives and the measurable key results. Every project in the portfolio maps to a key result, and progress is reported against them, so the office works on what moves the business.
Which operators do you run it for?
Great North Airlines and Connect Airlines, under FAA Part 135 and 121 and Transport Canada CAR 704 and 705.
How does it work with IT?
It runs alongside your IT team or a ForIT fractional chief information officer (CIO). Technology projects sit in the same portfolio as operations, finance and people projects.
How do we start?
With a 30-minute call about what you are trying to change and how you measure it today.