How we work
From the first call to ongoing work with your team.
Dispatch keeps a spreadsheet it should not need.
Finance pulls from three systems to close the books.
Every vendor takes 45 minutes to understand your operation.
Each system works. Nobody owns how they fit together.
The playbook
Application discovery
Application discovery
Most operators think they run 15 to 20 applications. The real count is often over 100, before counting tools departments bought on a credit card.
- Inventory of every application, vendor, and contract
- Who uses what, and what it costs
Review costs and remove duplicates
Review costs and remove duplicates
Your ops, finance, and dispatch staff set the priorities. We combine duplicate tools and renegotiate or replace expensive licenses.
- Contracts renegotiated on actual usage
- Redundant software removed
Roadmap
Roadmap
A 90-day plan for changes you can make now, plus a 12-month roadmap for building, buying, and retiring software, including where AI would help.
- 90-day plan and 12-month roadmap
- Build-vs-buy decision for every gap
Build and run
Build and run
We build the integrations, automations, and dashboards in the plan, in weeks, not months. Then we keep reviewing vendors and updating the plan as your operation changes, month to month.
- Monthly technology steering committee
- Roadmap updated as your business changes
Who this is for
This isn't for you if...
- You want a 200-page strategy document and no execution
- You're satisfied with how things work today
This is for you if...
- Your technology is holding your operation back
- Your team spends more time on workarounds than on the work
- You want a partner who carries out what they recommend