ForIT Blog

Insights, updates, and best practices for aviation technology transformation.

Showing 9 of 9 posts

Featured
Replacing Intercom with an AI Chatbot Named After a Westworld Character
January 21, 2026Benjamin Thomas

Replacing Intercom with an AI Chatbot Named After a Westworld Character

I set out to build a chatbot. What I actually built was the foundation for a voice AI system, because the current AI answering service market is kind of crappy.

AIproductSaaS-replacement
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Featured
The SaaS Industry Has a Problem
December 18, 2025Benjamin Thomas

The SaaS Industry Has a Problem

A $300 billion industry built on the assumption that building software is hard. That assumption is breaking—and the Technalyst is why.

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Featured
How We Built an AI-Generated MEL That Got Transport Canada Approval
December 1, 2025Benjamin Thomas

How We Built an AI-Generated MEL That Got Transport Canada Approval

We automated one of aviation's most tedious documentation processes—and Transport Canada approved our AI-generated MEL after just two rounds of feedback.

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Featured
Most Charter Operators Are Running Their Tech Like It's 2009
August 5, 2025Benjamin Thomas

Most Charter Operators Are Running Their Tech Like It's 2009

I've walked into enough charter operations to know what I'm going to find before I even sit down. Five different systems that don't talk to each other. A dispatch coordinator who's basically become a human API.

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My Claude Code Stack: How One IT Company Runs on AI Agents
February 11, 2026Benjamin Thomas

My Claude Code Stack: How One IT Company Runs on AI Agents

16 MCP servers, custom safety hooks, autonomous loops, and a vision to put this power in every employee's hands through Microsoft Teams.

AIClaude CodeMCPautomation
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How I Built My Own Airline's Website in 3 Weeks (With AI Doing the Heavy Lifting)
November 15, 2025Benjamin Thomas

How I Built My Own Airline's Website in 3 Weeks (With AI Doing the Heavy Lifting)

Full disclosure: I'm the CIO at Great North Airlines. So when I say 'we built this website,' I mean I stayed up way too late convincing Claude to write better TypeScript.

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How I Built WM Aviation's Website in 4 Weeks (After Microsoft's Own Product Failed Them)
August 7, 2025Benjamin Thomas

How I Built WM Aviation's Website in 4 Weeks (After Microsoft's Own Product Failed Them)

WM Aviation came to me with a problem that makes me laugh every time I think about it: their Microsoft Power Pages site was garbage. This is a Microsoft Partner we're talking about.

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Why We're an AI Development House
July 1, 2025Benjamin Thomas

Why We're an AI Development House

ForIT uses AI-assisted development to build aviation software faster and cheaper. Here's what that actually means.

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Welcome to the New ForIT Blog
June 15, 2025Benjamin Thomas

Welcome to the New ForIT Blog

We're excited to launch our new blog where we'll share insights about aviation technology, digital transformation, and industry best practices.

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