Privacy Policy

How we collect, use, and protect your information

Effective Date: 1/18/2026

1. Introduction

ForIT LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name and job title
  • Company name
  • Email address
  • Phone number
  • Information about your aviation operations
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your inquiries and requests
  • Send you relevant information about our services
  • Maintain the security of our website
  • Comply with legal obligations
  • Analyze usage patterns to improve user experience

4. SMS/Text Messaging

Opt-In and Consent

When you provide your phone number and consent to receive SMS messages from ForIT LLC, we may send you text messages related to account notifications, appointment reminders, service updates, and general communications. By opting in, you consent to receive these messages at the phone number you provided.

Message and data rates may apply. Message frequency varies depending on your interaction with our services. You can opt out at any time by replying STOP to any message, or by contacting us directly. Reply HELP for assistance.

SMS Privacy Protection

We will never share your mobile opt-in information with third parties for marketing purposes. Your phone number and SMS opt-in status are kept strictly confidential and used solely for the purposes you explicitly consented to.

5. AI Chat Assistant

Chat Conversations

Our website includes an AI-powered chat assistant. When you interact with this assistant:

  • Your messages and the assistant's responses may be logged for quality improvement
  • Conversations are processed by third-party AI services (Anthropic/Claude)
  • Chat history within your browser session is stored locally using sessionStorage
  • If you submit a contact or application form, your chat conversation may be included with the submission

Logged-In User Memory

If you are logged in to your account, the chat assistant may retain memory of previous conversations to provide more personalized assistance. This information:

  • Is associated with your account and may persist across sessions
  • May include context about your business, preferences, and previous inquiries
  • Can be deleted upon request by contacting us

Chat Data Recommendations

Do not share sensitive information (passwords, financial details, confidential business data) in chat conversations. The chat assistant is designed for general inquiries about ForIT services, not for handling sensitive data.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations (under confidentiality agreements)
  • In connection with a business transaction (merger, acquisition, etc.)

7. Software Products & Data Processing

Important: Experimental Software Notice

ForIT software products (Power Automate connectors, automation tools, etc.) are developed using rapid, AI-assisted methodologies. Regarding data processed by these tools:

  • We cannot guarantee the security of data processed by our software products
  • Data may be transmitted through third-party services (Microsoft, Xero, etc.) subject to their privacy policies
  • Our software may log debugging information that could include your data during troubleshooting
  • You are responsible for ensuring our tools meet your compliance requirements

Do not use ForIT software products to process sensitive personal data (PHI, PCI, etc.) without implementing additional safeguards and accepting full responsibility for compliance.

FORIT LLC TAKES NO RESPONSIBILITY FOR ANY DATA BREACHES, PRIVACY VIOLATIONS, OR SECURITY INCIDENTS ARISING FROM THE USE OF OUR SOFTWARE PRODUCTS. YOU ARE SOLELY RESPONSIBLE FOR ENSURING COMPLIANCE WITH APPLICABLE DATA PROTECTION LAWS.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request data portability

10. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Contact Us